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Hail, soonceza1!


Thank you for contacting Knight Online Customer Support. We are aware of your issue and currently working diligently on your original ticket “3882-4774052”. Rest assured that we are working diligently to resolve your query, however due to the complexity of some issues it may take a bit of time. All future correspondences from us regarding this will be in ticket “3882-4774052”. If you have any questions regarding a different issue, please feel free to submit a new ticket and we will be more than happy to assist.



We apologize for any inconvenience due to the delay and greatly appreciate your patience.



Regards,

Knight Online Customer Support