The reason why the wbsite was down today

This is the reason why all went down today and maybe tomorrow also :

Redbus Interhouse, Data Center where are located our equipments
including your hosting solution, faced today a major power crisis.

- 9h55 : A power failure caused by EDF touched all the West of Paris
including Redbus Interhouse building in Courbevoie. The blackout is global.
- 10h15 : The Ikoula team on site is reinforced. Our technical staff is
at 100% ready to face any situation
- 11h54 : Power is back. All Ikoula equipments are immediately up.
Everything works at 100%

Redbus hsa not yet explained the abnormal outage of one hour.

- 14h32 : 2nd global power failure
- 15h16 : Power is back but the situation is not stable

Consequences of these incidents:
- The building is working on two generators (apprently the 3rd is out of
order)
- All the UPS are empty
- The main dijonctor (EDF) is broken, thus, the switch to EDF power is
not possible
- The switch to EDF network will involve a new outage
- The situation is highly unstable

Ikoula took the decision not to switch back on its equipments. Machines
do not stand multiple brutal electrical cut. The damage risk is high. A
broken hard drive can mean the loss of data and hours of work for you to
get the service back online at 100%.
We took the decision to secure your data, your work rather than getting
back online a few minutes before.

We were right.

- 17h01 : 3rd global power failure
- 17h05 : Power is back
- 18h00 : Redbus inform us that the intervention on the main dijonctor
will not take place tonight. But, the situation is more stable
- 18h30 : We switch on all our equipements, including your hosting solution.
All the Ikoula team is still at work to help you getting back your
services if needed.

WARNING:
The intervention on the main dijonctor will take place tomorrow. In
order to preserve the machines, your data and your work, we will turn
off all our equipments before it. We will warn you before of course.
Since then, we highly recommand that you back up all your data.

We apologize for the inconvenience and thank you for your confidence.
We will get back to you as soon as we get news.