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Original text - English - Tips on Problem control

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Category Expression - Business / Jobs

Title
Tips on Problem control
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Submitted by tubili
Source language: English

The following are points worth remembering in relation to Problem control:
The categorisation of Incidents can produce a first step towards Problem definition.Problem Management therefore should closely relate with Incident Management with regard to establishing common Incident and Problem categories.
27 May 2009 21:00