Original text - English - Thanks for writing to PayPal's Customer...

Thanks for writing to PayPal's Customer Support. I realize that this
situation can be frustrating, and appreciate the opportunity to help you
resolve this issue.

We are unable to proceed with your query as we do not have sufficient
information. Please provide us with additional information such as:

· Email address registered on your PayPal account.
· Transaction ID, date, amount or email address the transaction was
sent to.
· Case number (if any).
· What issue are you experiencing?
· Are you receiving an error message? (If so, please include the
full error message.)
· What steps are being taken when you are encountering the issue?
· Suspicious email received? Forward the entire email to
spoof@paypal.com.
We appreciate your assistance in resolving your question.

We appreciate your patience and understanding regarding this matter, and
wish you continued success on PayPal.