सरुको हरफ - अंग्रेजी - The unshakeable conviction that our people...

Our mission is to exceed the expectations of our guests, inspire and reward our associates and provide superior service through;

The unshakeable conviction that our people are our most important asset,
Do Whatever it Takes to Take Care of the Customer,
Pay extraordinary attention to detail
Openness to innovation and creativity in serving guests
Good Food and Good Service at a Fair Price
A hands-on management style, i.e., “manegement by walking around”
An environment that supports employee growth and personal development
A home-like atmosphere and friendly workplace relationships