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Hail bacyo5423! Thank you for contacting the Knight Online support Team. However we are unable to determine the nature of your inquiry. If you may please restate the issue and be as specific as possible on a new ticket, we will be more than happy to assist you. If your issue pertains to another account or other characters please say so. I apologize for any inconvenience that this may cause. Thank you for your patience and understanding. -Knight Online Customer Support Team