Original text - Engels - supply chain metrics

Over time the business world has developed many different measures of success in the supply management arena. Choice of which to use often depends on how the supply managers themselves are measured and on the type of business involved. Here are some examples for you to consider
ü Perfect order fulfillment
ü Customer satisfaction
ü Cash – to – cash cycle time
ü Inventory days of supply
ü Warranty costs
ü Supply chain response time
ü Forecast accuracy
ü Inventory obsolescence