Siparişin alınmasından sevk edilinceye kadarki aşamada verimli ve etkili çalışmak: Gelen talebi en kısa sürede ilgili birimlere iletmek, sonuçlandırmada etkili olmak, üretim prosesinde müşterinin üretime katılmasını asgariye indirmek,
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Working productively and effectively between the time ...
Working productively and effectively between the time an order is shipped and when it is received: Getting the claim to the concerned party in as short a time as possible once it has arrived, being effective at bringing it to a conclusion, minimizing the amount that the customer must take part in the manufacturing process,