Translation - Turkish-English - merhaba ama tanıyamadım

Hello Figen, could you tell whether this translation is to be rejected or accepted?

Thanks a lot!

CC: FIGEN KIRCI

hi, Francky! it's okay, but perhaps, I should explain the second sentence.
actually, this one simply means 'tell me your name', but in turkish, when we ask something much politely, we have a problem like this (in the translation).
however, 'may I have your name?' isn't wrong expression, methinks (and I do not understand why the requestor rejected the translation).
maybe, we can use 'may I know your name,please?'.
so, in stead of rejection, it'd be better to edit the secon sentence in the translation. what do you think, dear Francky?

Hi Figen and Franck,

Sorry to poke my nose into your business, but I think "May I learn your name?" would be better.

hi, handyy!
you're right, this is the literal meaning, but I thought, in english would be better to use 'know' in stead of 'learn' (and, the request is meaning only).
but, you are the expert, so go on!

Oh please, I am an expert just like you!