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Translation - English-Lithuanian - There is great potential for reducing the size of...

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Title
There is great potential for reducing the size of...
Text
Submitted by citrinukee
Source language: English

There is great potential for reducing the size of five quality gaps through the use of both technology and the human touch to improve overall service quality. Gap1,the difference between customers’ expectations and management’s perceptions of customers’ expectations, could be greatly reduced by using technology to gather data on consumers both directly through online surveys and telephone interactions and more surreptitiously through transaction logs.
Remarks about the translation
istrauka is mokslinio straipsnio, si dalis labai svarbi, todel ieskojau pagalbos kas galetu padeti isversti.

Title
Yra didelė galimybė sumažinti penkias kokybės spragas
Translation
Lithuanian

Translated by chatbleu
Target language: Lithuanian

Yra didelė galimybė sumažinti penkias kokybės spragas pasitelkiant techniką ir žmogaus pagalbą ir taip pagerinti visų paslaugų kokybę. Pirmoji spraga - skirtumas tarp vartotojo lūkesčių ir valdybos supratimo apie vartotojo lūkesčius - gali būti didele dalimi sumažinta naudojant technologijas surinkti informaciją apie vartotojus tiek tiesiogiai vykdant internetines ir telefonines apklausas, tiek slaptesniu būdu registruojant sandorius.
Validated by Dzuljeta - 2 June 2011 17:24