Target language: Engels
Greetings Ms. Hanny...
I still haven't been able to pick up the products you sent from customs .
Because for electronic goods to be imported, a certificate of guarantee of the importer and a certificate attesting to compliance with standards are required. Since I can't produce these certificates, I can't pick up the products from customs.
As a result of this I have to return the goods. I'd appreciate if you can assist me with this. If you would communicate to me the expected additional costs and your wishes, I'll start proceedings accordingly. The fact that this type of requirement was made turned out very badly for me too.
I thank you for your concern. I await your response.