Figen, could you please help me out with this one:
Does it say "Pardon me, misses (lady), but could you please speak a little slower. I cannot help you with this, but I can call for someone who can help. I will ask you to be calm, it is not my fault either."
?
correct!
my only remark, the 1st sentence of the trnsl 'Pardon me, misses (lady), but could you please speak a little slower.' is written in the title pool.
but, actually, the title and the translation, form the whole text.
have a nice weekend!